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.kpi-header>span{text-align:left!important}.kpi:last-child{grid-column:span 2!important}}@media (prefers-reduced-motion:reduce){.kpi,.kpi strong{transition:none!important;transform:none!important}.sla.warning,.sla.critical{animation:none!important;transform:none!important}}.table-head,.ticket-row{grid-template-columns:65px minmax(210px,1.8fr) 105px minmax(150px,1.1fr) 120px minmax(185px,1.4fr) 130px!important;align-items:center!important;gap:14px!important;display:grid!important}.ticket-row{min-width:980px!important;min-height:56px!important;padding:8px 12px!important}.ticket-copy{cursor:pointer;flex-direction:column!important;justify-content:center!important;gap:3px!important;min-width:0!important;max-width:100%!important;display:flex!important;overflow:hidden!important}.ticket-title-text{transition:color 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10px!important;display:flex!important}.sla-frozen-title{text-align:center!important;white-space:normal!important;word-break:normal!important;justify-content:center!important;align-items:center!important;width:100%!important;font-size:11px!important;font-weight:750!important;display:flex!important}.sla-frozen-appointment{text-align:center!important;opacity:.95!important;width:100%!important;margin-top:3px!important;font-size:10px!important;display:block!important}.sla-active-line{justify-content:center!important;align-items:center!important;gap:5px!important;display:inline-flex!important}.sla-badge-icon{flex-shrink:0!important}.sla.warning{animation:2s ease-in-out infinite sla-warning-pulse}.sla.critical{animation:1.1s ease-in-out infinite sla-critical-pulse}@keyframes sla-warning-pulse{0%,to{transform:scale(1)}50%{transform:scale(1.02)}}@keyframes sla-critical-pulse{0%,to{transform:scale(1);box-shadow:0 0 #f0444466}50%{transform:scale(1.03);box-shadow:0 0 0 6px #f044441f}}.status-cell-wrap{flex-direction:column!important;justify-content:center!important;align-items:flex-start!important;gap:3px!important;min-width:0!important;display:flex!important}.status-apt-time{color:#93c5fd!important;white-space:nowrap!important;background:#3b82f61f!important;border:1px solid #3b82f640!important;border-radius:6px!important;align-items:center!important;gap:4px!important;padding:1px 6px!important;font-size:10px!important;font-weight:600!important;display:inline-flex!important}.modal-badges{flex-wrap:wrap!important;align-items:center!important;gap:8px!important;display:flex!important}.modal-badges .sla{border-radius:999px!important;width:auto!important;padding:5px 14px!important;font-size:13px!important}.modal-badges .sla.frozen{border-radius:999px!important;flex-direction:row!important;align-items:center!important;gap:6px!important;width:auto!important;padding:5px 14px!important;font-size:13px!important;display:inline-flex!important}.modal-badges .sla-frozen-title{font-size:12px!important}.modal-badge-planned-apt{text-align:center!important;color:#93c5fd!important;background:#3b82f629!important;border:1px solid #3b82f659!important;justify-content:center!important;align-items:center!important;gap:6px!important;display:inline-flex!important}.modal-header-right{align-items:center!important;gap:14px!important;display:flex!important}.modal-entity-pill-wrap{align-items:center!important;gap:8px!important;display:inline-flex!important}.modal-entity-badge{color:#edd197!important;letter-spacing:.02em!important;background:#1a1610!important;border:1px solid #d99432a6!important;border-radius:6px!important;align-items:center!important;padding:4px 10px!important;font-size:12px!important;font-weight:600!important;display:inline-flex!important}.modal-meta-grid{border:1px solid var(--amopi-border)!important;background:#0d1717!important;border-radius:12px!important;flex-direction:column!important;gap:14px!important;margin:0!important;padding:16px!important;display:flex!important}.meta-item-status-priority{flex-direction:column!important;gap:8px!important;display:flex!important}.meta-status-sub-block{flex-direction:column!important;gap:4px!important;margin-top:4px!important;display:flex!important}.meta-badge-priority,.meta-badge-status{width:fit-content!important;padding:3px 10px!important;font-size:11px!important}.meta-badge-status.status-planned-blue{color:#93c5fd!important;background:#3b82f629!important;border:1px solid #3b82f659!important}.modal-card-center-apt{border-top:1px solid #ffffff0d!important;grid-column:1/-1!important;justify-content:center!important;margin-top:4px!important;padding-top:10px!important;display:flex!important}.modal-card-center-apt .modal-badge-planned-apt{padding:6px 14px!important;font-size:12px!important;font-weight:600!important}.creation-detail-block{flex-direction:column!important;gap:2px!important;margin-bottom:8px!important;display:flex!important}.modal-user-block{align-items:center!important;gap:7px!important;margin-top:4px!important;display:flex!important}.modal-user-block.small-block{margin-top:2px!important}.modal-user-name{color:#fff!important;font-size:13px!important;font-weight:650!important}.modal-user-name-small{color:var(--amopi-muted)!important;font-size:11px!important}.meta-main-title{color:#fff!important;white-space:normal!important;word-break:break-word!important;font-size:13px!important;font-weight:700!important;line-height:1.35!important;display:block!important;overflow:visible!important}.meta-sub-text{color:var(--amopi-muted)!important;margin-top:2px!important;font-size:11px!important;display:block!important}.modal-requester-phones{margin-top:8px!important}.meta-assigned-tech-block{flex-direction:column!important;gap:2px!important;display:flex!important}.mod-detail-block{flex-direction:column!important;gap:2px!important;margin-top:2px!important;display:flex!important}.modal-date-card{align-items:flex-start!important;gap:4px!important;min-width:0!important;padding:9px 10px!important}.modal-date-card .date-val,.modal-date-card .date-mod-val{font-size:11px!important}.modal-date-card .date-card-user{width:100%!important;margin-top:2px!important}.modal-date-card .user-name{max-width:none!important;font-size:10px!important}.avatar-in-modal{width:22px!important;height:22px!important;font-size:9px!important}.timeline-section{flex-direction:column!important;gap:10px!important;margin-top:18px!important;display:flex!important}.timeline-list{flex-direction:column!important;gap:10px!important;display:flex!important}.timeline-card{border:1px solid var(--amopi-border)!important;background:#0d1717!important;border-radius:12px!important;flex-direction:column!important;gap:10px!important;padding:14px 16px!important;display:flex!important}.timeline-card-header{border-bottom:1px solid #ffffff0f!important;justify-content:space-between!important;align-items:center!important;padding-bottom:8px!important;display:flex!important}.timeline-author-info{align-items:center!important;gap:8px!important;display:flex!important}.timeline-author-name{color:#fff!important;font-size:12px!important}.timeline-badge-type{color:#75e3b4!important;background:#11a29826!important;border:1px solid #11a29840!important;border-radius:999px!important;padding:2px 8px!important;font-size:10px!important;font-weight:700!important}.timeline-badge-type.type-task{color:#fbbf24!important;background:#f59e0b29!important;border-color:#f59e0b59!important}.timeline-badge-type.type-solution{color:#86efac!important;background:#22c55e29!important;border-color:#22c55e4d!important}.timeline-card.type-task{background:#b4530914!important;border:1px solid #d9770647!important;border-left:3px solid #f59e0b!important}.timeline-card.type-solution{border-left:3px solid #22c55e!important}.timeline-card.type-followup{border-left:3px solid #11a298!important}.timeline-date{color:var(--amopi-muted)!important;font-size:11px!important}.timeline-planned-notice{color:#93c5fd!important;background:#3b82f61f!important;border:1px solid #3b82f640!important;border-radius:8px!important;align-items:center!important;gap:6px!important;width:fit-content!important;padding:4px 10px!important;font-size:11px!important;font-weight:600!important;display:inline-flex!important}.timeline-loading,.timeline-empty{color:var(--amopi-muted)!important;text-align:center!important;padding:16px!important;font-size:12px!important}.connection.loading{color:#75e3b4!important;background:#11a2982e!important;border:1px solid #11a29873!important;animation:1.4s ease-in-out infinite 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var(--amopi-border);background:var(--amopi-surface-raised);color:var(--amopi-text);border-radius:10px;padding:5px;position:fixed;overflow-y:auto;box-shadow:0 12px 28px #00000061}.themed-select-options [role=option]{cursor:pointer;border-radius:6px;align-items:center;min-height:36px;padding:7px 10px;display:flex}.themed-select-options [role=option].is-active,.themed-select-options [role=option][aria-selected=true]{background:var(--amopi-hover);color:var(--amopi-accent)}@media (max-width:768px){.dashboard{padding:10px 12px!important}.header{border-bottom:1px solid var(--amopi-border)!important;flex-direction:column!important;align-items:stretch!important;gap:8px!important;padding:8px 0 12px!important}.header-title-block{flex-direction:column!important;flex:none!important;justify-content:flex-start!important;align-items:center!important;gap:8px!important;width:100%!important;height:auto!important;display:flex!important}.header-title-block .eyebrow{letter-spacing:.08em!important;text-align:center!important;width:auto!important;margin:0!important;font-size:10px!important}.header-title-block h1{letter-spacing:-.02em!important;text-align:center!important;margin:0!important;font-size:20px!important}.technician-badge{align-self:center!important;gap:6px!important;margin:0!important;padding:2px 10px 2px 4px!important}.tech-avatar-img,.tech-avatar-fallback{width:22px!important;height:22px!important;font-size:9px!important}.tech-info .tech-name{font-size:11px!important}.header-actions{flex-flow:wrap!important;flex:none!important;justify-content:space-between!important;align-items:center!important;gap:6px!important;width:100%!important;height:auto!important;padding-top:4px!important;display:flex!important}.header-actions>div:first-child{flex:auto!important;align-items:center!important;gap:6px!important;font-size:11px!important;display:flex!important}.header-live-region{font-size:11px!important}.connection{padding:4px 8px!important;font-size:11px!important}.icon-button.refresh-dashboard-button,.settings-btn,.alert-counter-btn{border-radius:8px!important;width:34px!important;min-width:34px!important;height:34px!important}.ticket-heading-actions{flex-direction:column!important;align-items:stretch!important;gap:8px!important;width:100%!important;margin-top:10px!important}.search-panel.search-panel-compact{width:100%!important;max-width:none!important}.section-heading{flex-direction:column!important;align-items:stretch!important;gap:8px!important}.ticket-filters-row{flex-direction:column!important;align-items:stretch!important;gap:10px!important}.ticket-filters-row .entity-filters{flex-wrap:wrap!important;gap:6px!important;display:flex!important}.ticket-filters-row .ticket-sort-controls{flex-wrap:wrap!important;gap:6px!important;width:100%!important;display:flex!important}.ticket-sort-controls .themed-select-trigger{flex:auto!important;min-width:140px!important}}.login-page{background:var(--amopi-page);justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.login-card{background:var(--amopi-surface);border:1px solid var(--amopi-border);border-radius:18px;width:100%;max-width:440px;padding:36px;box-shadow:0 24px 60px #00000073}.login-header{text-align:center;margin-bottom:28px}.login-icon-badge{color:#72c596;background:#72c59624;border:1px solid #72c5964d;border-radius:16px;justify-content:center;align-items:center;width:56px;height:56px;margin-bottom:14px;display:inline-flex}.login-title{color:var(--amopi-text);letter-spacing:-.02em;margin:0 0 6px;font-size:22px;font-weight:750}.login-subtitle{color:var(--amopi-muted);margin:0;font-size:12px}.login-form{flex-direction:column;gap:20px;display:flex}.login-loading{color:var(--amopi-muted);justify-content:center;align-items:center;gap:10px;padding:40px 0;font-size:13px;display:flex}.tech-picker-wrapper{align-items:center;gap:12px;display:flex}.tech-picker-avatar-preview{background:var(--amopi-page-elevated);border:1px solid var(--amopi-border);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;display:flex;overflow:hidden}.tech-select-dropdown{cursor:pointer;flex:1}.login-hint{color:var(--amopi-muted);margin-top:6px;font-size:11px;line-height:1.4;display:block}.login-footer{text-align:center;margin-top:8px}.login-back-link{color:var(--amopi-muted);font-size:12px;text-decoration:none}.login-back-link:hover{color:var(--amopi-accent);text-decoration:underline}.templates-settings-section{border-top:1px solid var(--amopi-border);flex-direction:column;gap:10px;margin-top:14px;padding-top:14px;display:flex}.templates-settings-title{color:var(--amopi-text);align-items:center;gap:6px;font-size:12px;font-weight:750;display:flex}.templates-settings-field{flex-direction:column;gap:4px;display:flex}.templates-settings-field label{color:var(--amopi-muted);font-size:11px;font-weight:600}.templates-settings-textarea{border:1px solid var(--amopi-border);background:var(--amopi-page-elevated);width:100%;color:var(--amopi-text);resize:vertical;border-radius:8px;padding:6px 8px;font-family:inherit;font-size:11px;line-height:1.4}.templates-settings-vars{color:var(--amopi-muted);font-size:10px}.templates-settings-save-btn{color:#062221;cursor:pointer;background:#72c596;border:1px solid #72c596;border-radius:8px;justify-content:center;align-items:center;gap:6px;min-height:32px;padding:0 12px;font-size:12px;font-weight:750;transition:opacity .15s;display:inline-flex}.templates-settings-save-btn:hover{opacity:.9}.tech-logout-btn{color:var(--amopi-muted);cursor:pointer;background:0 0;border:none;margin-left:6px;padding:0;font-size:11px;text-decoration:underline}.tech-logout-btn:hover{color:#f87171}.technician-badge-container{width:fit-content;position:relative}.technician-badge-interactive{cursor:pointer;border:1px solid #11a29859;transition:background-color .15s,border-color .15s,transform .12s}.technician-badge-interactive:hover{border-color:var(--amopi-accent);background:#11a29833;transform:translateY(-1px)}.tech-chevron{color:var(--amopi-muted);margin-left:2px;transition:transform .15s}.technician-badge-interactive[aria-expanded=true] .tech-chevron{transform:rotate(180deg)}.technician-popover{z-index:100;background:var(--amopi-surface-raised);border:1px solid var(--amopi-border);border-radius:12px;flex-direction:column;gap:10px;min-width:220px;padding:12px;animation:.15s cubic-bezier(.16,1,.3,1) both popoverIn;display:flex;position:absolute;top:calc(100% + 6px);left:0;box-shadow:0 16px 36px #00000073}.technician-popover-user{border-bottom:1px solid var(--amopi-border);flex-direction:column;gap:2px;padding-bottom:8px;display:flex}.technician-popover-user strong{color:var(--amopi-text);font-size:13px;font-weight:700}.technician-popover-status{color:var(--amopi-accent);font-size:11px;font-weight:500}.technician-popover-logout{color:#fca5a5;cursor:pointer;background:#ef44441f;border:1px solid #ef44444d;border-radius:8px;justify-content:center;align-items:center;gap:8px;width:100%;min-height:32px;font-size:12px;font-weight:650;transition:background-color .15s,border-color .15s;display:inline-flex}.technician-popover-logout:hover{color:#fee2e2;background:#ef444438;border-color:#ef4444}.notification-enable.notification-enable-active,.notification-enable.enabled{color:#6ee7b7!important;cursor:default!important;background:#10b98129!important;border-color:#10b98180!important;font-weight:650!important}.notification-enable.notification-enable-active svg,.notification-enable.enabled svg{fill:currentColor!important;color:#6ee7b7!important}.tech-cards-grid{grid-template-columns:repeat(3,1fr);gap:10px;margin-top:6px;display:grid}.tech-card-item{background:var(--amopi-page-elevated);border:1px solid var(--amopi-border);cursor:pointer;color:var(--amopi-text);font:inherit;border-radius:12px;flex-direction:column;align-items:center;gap:6px;padding:10px 8px;transition:all .15s;display:flex;position:relative}.tech-card-item:hover{background:var(--amopi-hover);border-color:#72c59666;transform:translateY(-2px)}.tech-card-item.is-selected{background:#72c5961f;border-color:#72c596;box-shadow:0 0 0 1px #72c596,0 6px 16px #0000004d}.tech-card-avatar{background:var(--amopi-surface);border:2px solid var(--amopi-border);border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;display:flex;position:relative;overflow:hidden}.tech-card-item.is-selected .tech-card-avatar{border-color:#72c596}.tech-card-img{object-fit:cover;width:100%;height:100%;display:block}.tech-card-fallback{color:var(--amopi-text);background:var(--amopi-surface);z-index:0;place-items:center;font-size:13px;font-weight:750;display:grid;position:absolute;inset:0}.tech-card-img~.tech-card-fallback{display:none}.tech-card-name{color:var(--amopi-text);text-align:center;white-space:nowrap;text-overflow:ellipsis;max-width:100%;font-size:12px;font-weight:650;overflow:hidden}.tech-card-check{color:#062221;background:#72c596;border-radius:50%;place-items:center;width:18px;height:18px;display:grid;position:absolute;top:6px;right:6px}